Social Distancing FAQs
If you have any questions you would like to ask us, please do not hesitate to contact the ADC Theatre Manager, Jamie, at firstname.lastname@example.org
Will hand sanitiser be made available?
Hand sanitiser dispensers will be located in the foyer as well as at auditorium entrances and exits. We encourage our guests to wash their hands or use hand sanitiser frequently, especially before and after entering the auditorium.
How will the auditorium be cleaned?
All touch-points in the auditorium including arm rests and hand rails will be cleaned by a member of our front of house staff before every performance.
Is the auditorium ventilated?
During our summer 2018 redevelopment, a new ventilation system was installed which naturally circulates fresh air through the auditorium.
Will face coverings be mandatory?
With the exception of one 2m distanced seat in our auditorium (which can be booked by someone with a medical exemption by calling our Box Office on 01223 300085), face coverings will be mandatory for all staff and guests at the venue at all times. There will be no exemption for children.
Will livestreamed shows be available on demand?
Unfortunately, due to restrictions on performance rights for many of our productions, shows can only be watched live and not on demand.
Can I watch a livestreamed show outside of the UK?
All of our livestreamed shows can be watched from anywhere in the world, but please note that the performances can only be viewed live so remember to tune in at the correct UK time.
Will there be a livestream subscription service?
Unfortunately, due to complexities in how our Box Office and finance systems operate we will not be able to offer season tickets for livestreamed performances; however, all tickets to livestreamed shows will be sold at a slightly reduced price compared to seeing the show in-person.
What will the quality of livestreaming be like?
The theatre has invested in industry-standard equipment and upgrades to the building's infrastructure to facilitate the livestreaming of our productions. Floating and radio microphones will be used to ensure high audio quality, whilst new cameras will be positioned throughout the auditorium to allow you to view the show from multiple angles.
Will there be a live audience for livestreamed shows?
All of our shows at the ADC Theatre will take place with a socially distanced, in-person audience alongside livestreaming.
Will there be shows at the Corpus Playroom?
We are excited to announce that the Corpus Playroom is re-opening for our Summer season. You can find out more information here.
Will Corpus Playroom shows be livestreamed?
Corpus Playroom shows will not be livestreamed, meaning that the shows are only available to watch in person.
Is the ADC Bar re-opening?
The ADC Bar is reopening this Summer with an order and collection service available for all our audiences. As you head into the theatre, you will be able to order pre-show drinks and/or snacks to have in the auditorium, and make an interval order.
More information about how the Bar will work can be found here.
Will I be able to drink or eat in the auditorium?
You will be able to temporarily take off your face coverings to drink or eat while in the auditorium, though you will need to put it on again once you are finished.
Is the bar open for general customers?
Due to the small size of the Bar, we are unable to open it as a space for people to attend. Bar sales will only be available for those watching a show.
Will the experience be worse if I watch a show in a socially distanced audience?
At the ADC Theatre, we are doing everything we can to make your experience as ordinary as possible, while following current restrictions. Other than the fact that you will need to wear a face mask, and that households are socially distanced from each other, we believe that the experience will be similar to a typical evening at the theatre.
How will you be keeping your performers, technicians and staff safe?
The theatre has developed comprehensive risk assessments in line with the latest government guidance on the performing arts sector in order to ensure the safety of all building users including our staff, performers and technicians. All students involved in productions at the venue must follow the theatre's new Coronavirus Production Guidelines which enforce social distancing, good hygiene practice and the wearing of face coverings throughout the rehearsal and development process, as well as during performances. Please feel free to get in touch with the Theatre Manager if you have any queries or concerns related to this: email@example.com
How can I support the theatre if I don't feel comfortable returning yet?
Even if you do not feel comfortable returning to the theatre in-person, you can still support us by watching some of our livestreamed performances from the comfort of your own home. You can also purchase a membership or donate to the theatre here.
Can I return my tickets if I'm feeling ill?
Tickets can be exchanged for another night (if there are tickets available for that other night), or refunded to credit on your Box Office account, to be used against tickets for a future show at the ADC Theatre or Corpus Playroom. We can also exchange a live ticket for a livestreamed ticket if available.
Tickets will not be refunded to their original payment method unless the ADC has to cancel a performance or show. More information can be found in our Terms and Conditions.
Do you plan on holding performances with even tighter safety measures for those who are cautious about returning?
We hope that the measures we have put in place throughout the theatre will help to reassure you that it is safe to return. We currently do not plan on holding any performances with different social distancing measures, with 1m+ social distancing along with the mandatory wearing of face coverings being applicable to all performances at the ADC.
Have you considered outdoor theatre?
All of our productions at the ADC Theatre and Corpus Playroom will be staged outdoors. However we are planning an outdoor show this summer which we will be announcing more information about in due course.